Borland sent out a pointer to another SQA paper, this time the paper is entitled Software Quality Management and gives an overview of:
- How to define application quality goals and metrics that match your objectives
- How to measure quality status and progress
- How to manage software quality to keep up with changing situations, emerging technologies and new regulatory requirements
- How to improve software development and incorporate quality into every step of the process
As always, the paper is written to lead up to the use of one of their tools; for this paper the tool is Borland SilkCentral Test Manager. I find their lead ins, which are usually more than 3/4 of the paper, are very well written and speak well to real problems we have with software development and quality assurance. It’s a great informational read that can be downloaded here.